We offer a one-time gut test and a membership plan (which includes 2 gut tests shipped to you every 6 months, plus a monthly nutrition coaching). Single gut tests come with a free 15-minute consultation with our licensed practitioners who will help you understand your result better. Our membership on the other hand, allows us to partner with you through your wellness journey. See membership to learn more.
Details about what each membership is comprised of can be found here
You can cancel your membership at least 7 days before your next billing cycle. If you wish to ask any questions or cancel your membership, please reach out to us at [email protected]
Yes, your membership renews automatically. Membership date starts
to count from the day you subscribe.
Everyone can set up one Vitract account each with a unique email address.
No. We can add all your gut test results in a single account profile. This allows you monitor your progress overtime.
Billing
At this time, you can pay for your test only on the Vitract website. Use this link and choose the plan you want to pay for.
We refund on a case-to-case basis. Typically, customers who prove that they did not receive their test kits can either be refunded or the kit replaced. Refund may also be processed before your test kit ships. Initial payment processing fee may be deducted in this case though.
We will typically get back to you within 24 hours.
Gut Test
The Vitract gut test uses 16s rRNA (ribosomal RNA sequencing) to identify the various bacterial groups that are present in an individual’s gut ecosystem. The goal of the test is to screen for biomarkers of brain and gut health.
The Vitract gut test helps practitioners make insightful decisions on how to help their patients with nutritional changes to improve their mental health outcomes. This test reports the distribution of bacterial groups, their diversity, which altogether are linked to chemical, immune and neural signalling pathways which communicate to the brain through the gut-brain connection. Our technology is fed with data from peer-reviewed studies that show empirical linkage of the gut bacteria, nutrition, and mental health outcomes.
Gut microbiome tests are generally not used as diagnostic tests by traditional doctors. However, it is a functional test that provides an array of valuable information that practitioners can learn from to treat their patients.
Our preservation buffer (which preserves the bacterial DNA) has a shelf-life of 3 years from production date. We will ensure we do not send an out-of-date kit but please check the expiry date on the outer packaging or collection tube that contains the preservation buffer, before opening your kit.
The preservation buffer can preserve bacterial DNA in ambient temperatures for up to 3 years, however this is subject to the expiry date on your kit, therefore please check your expiry date before collecting your sample.
You can take the gut test as many times as you want, although we advise that you take it 3 times within a year – First, before you commence your nutrition program with us. Secondly, 4 months into your nutrition coaching, and subsequently, 9 months after your first test. Multiple tests across several months allow you to monitor habits potentially influencing your gut health.
We ship to every state in the United States.
As of now, we only ship to states within the US. Starting January 2023, we will commence shipment to Canada.
At this time, our gut test is not covered by insurance. However, our nutrition program is covered by Aetna insurance if you are a resident of New York.
It will take 2 to 5 business days.
Your results will be ready 2 weeks after the receipt of your sample. You will receive an email notification when your results are in.
Collection tube with DNA preservation buffer, swab, return mailer with plastic bag, absorbent sheet and collection Instructions.
Nutrition Program
No, although we strongly encourage it.
Typically, for one year after which we continue to support you for a lifetime.
Yes, you can pay for the nutrition coaching separately. Also, your membership comes with a monthly nutrition coaching.
Yes. We are covered by Aetna if you are a resident of New York.
